The Student Business Office is open Monday through Friday, 8:00 a.m.-4:30 p.m. We are closed when the University is closed.
**In conjunction with the university’s response to COVID-19, our lobby is currently closed to the public. However, the Student Business Office is available to take phone calls and emails during our normal hours of operation. Give us a call at (360) 650-2865 or email us at SBO@wwu.edu.**
We are located in Old Main, room 110.
Your student can make you an authorized user by logging into Web4U and selecting Student > Student records > Western Account Online. Once logged in, click student name in top left-hand corner, on the next page click ‘Send a payer invitation’. Your student will be prompted to enter payer name and email address information. In order for our office to talk with a parent, the student must also fill out a “Release of Financial Information” form. That form can be found by clicking here.
Contact your student to have them reset your password. Your student will log into Web4U and select Student > Student records > Western Account Online. Once logged in, click the student name in top left-hand corner, on the next page they will click the payer’s name and select ‘Resend payer invitation’.
Western Washington University provides IRS Form 1098-T to all students who have qualified tuition and educational expenses billed to them during the previous calendar year. This form is informational only and should not be considered as tax opinion or advice. The form alerts students that they may be eligible for federal income tax education credits. Just because a student is issued Form 1098-T does not mean they are eligible for the tax credit. To determine the amount of qualified tuition and fees paid, and the amount of scholarships and grants received, a student should use their own financial records. The form is provided in January of each year.
If you have questions about the amounts shown on Form 1098-T, contact the Student Business Office. Consult with tax advisor for questions regarding eligibility requirements and calculation of any allowable education tax credit.
You can find your 1098-T tax form by going to Web4U > Student > Student Records > Western Account Online and selecting the appropriate year in the 1098-T Detail Information box.
Authorized users can view the 1098-T form by logging into the student account online as an authorized user. At the bottom right you will see the “1098-T Tax Detail Information” box. Select the appropriate year.
Western Washington University’s primary means of communication with students is e-mail. You will receive a monthly e-mail notification if there is activity on your account. The University does not send out bills or invoices, only emails regarding monthly statements if there has been activity on the student account. We recommend you check your student account online multiple times throughout the quarter to confirm that no new charges have been applied to the account.
You can update your address via the “Personal Information” tab on Web4U.
Tuition, fees, housing & meal plan charges are always due the first day of the quarter. Late fees and interest apply to accounts at midnight on the 15th of the month. Note for spring quarter 2020: Due to the delay in class start date and the assessment and adjustment to fees, we have waived late fee assessment for the month of April. The next late fee assessment will be May 15th.
Click on this link (https://youtu.be/3iiO1lO1620) to watch a short, informational video on paying on your student account
You can pay by e-check (no fee), credit/debit card (2.75% convenience fee will apply), or authorized 529 plans (providers will appear within the payment portal when you select this option). We also have a limited ability to accept checks by mail—student ID must be on check—and checks, cash, and debit cards during lobby hours (usually M-F 9:00 a.m.-4:00 p.m.). Keep in mind that returned checks are subject to a $25 fee for the first incidence and a $50 fee for each subsequent returned check.
All student account payments should be made online through Web4U. Online payments are secure, instant, and can be made even when the university is closed. We also have a limited ability to accept checks by mail and in person during lobby hours.
Western Washington University
Student Business Office, OM 110
516 High Street
Bellingham, WA 98225
Allow seven to ten business days for mail to reach Western Washington University. Payments are credited when received, not when postmarked. Make sure to include the student ID on the check payment.
Canadian checks must be made payable in U.S. funds.
Western Washington University does not offer a payment plan to current students, but you can pre-pay for future quarters on your student account online.
Student: please login to MyWestern > Web4U > Student > Student Records > Western Account Online, click “Make a payment” and select the appropriate term.
Authorized User: from Western Washington University homepage scroll to the very bottom of the page and click “Pay Bills”. Please login using your authorized user login information, click “Make a payment”, and select appropriate term.
You can pay by e-check (no fee) or credit/debit card (2.75% convenience fee will apply). The deposit will apply to the student account the Friday before the term starts.
Late fees and interest are assessed at the close of business on the 15th of each month. A $40 late fee and 1% interest charge will be assessed to all past due accounts. In addition, you may receive a hold on your account, which will prevent registration. Note for spring quarter 2020: Due to the delay in class start date and the assessment and adjustment to fees, we have waived late fee assessment for the month of April. The next late fee assessment will be May 15th.
A late payment fee was assessed if you had a balance on your account that was not paid by the 15th of the month. Note for spring quarter 2020: Due to the delay in class start date and the assessment and adjustment to fees, we have waived late fee assessment for the month of April. The next late fee assessment will be May 15th.
Returned checks are subject to a $25 fee for the first returned check and a $50 fee for each subsequent returned check.
Negative credit balances can occur from an over-payment, excess financial aid, returns or tuition adjustments.
If your original payment was via check, debit or credit card, your refund will automatically be issued after 10 business days. If your original payment was via financial aid, your refund will be issued the next scheduled refunding day.
For any other credit balances please contact our office at SBO@wwu.edu
If you complete an “Authorization to Apply Financial Aid Funds” form a week prior to financial aid funds being disbursed, and the bookstore purchase occurs prior to a refund being processed, any excess aid will then cover the bookstore charge on your account. The form only needs to be completed once.
You may have charges assessed to your account that the federal government prohibits universities from paying unless the student has authorized us to do so by completing the Authorization to Apply Financial Aid Funds form. Even if you have an Authorization to Apply Financial Aid Funds form, there are certain charges that cannot be paid by financial aid directly, these include, but are not limited to late fees, interest and returned check fees. You may have also had a charge applied to your account after your refund was processed, therefore financial aid would no longer be available to apply to the balance. You must use your refund or pay out of pocket for these additional charges.
Review your financial aid tab by logging into Web4U and clicking on Financial Aid & Scholarships > Eligibility > Student Requirements to review any requirements. Examples include Federal Direct Loan Entrance Counseling or an MPN (Master Promissory Note). If you have been provided financial aid based on full time enrollment, ensure you are registered full time (12+ for undergrads/ 8+ for grads).
Further questions should be directed at firstname.lastname@example.org.
Although financial aid is disbursed to your Western Account Online on Tuesdays and Fridays, excess financial aid is refunded every day starting the first day of the quarter for the first two weeks, then every Monday and Wednesday after that. Refunds are processed by a third party, BankMobile, and will disburse to your chosen bank account.
In general, tuition is set at a per credit rate up to 10-18 credits. If your enrollment change brings your total credit load below 10 credits and occurred within the tuition refund period (see Registrars Office important dates), you will receive a refund. Be advised that reducing your enrollment may also affect your financial aid eligibility or reduce your financial aid. Contact email@example.com or 360.650.3470 to determine this before reducing your enrollment.
Please review the Withdrawing from WWU portion of the financial aid website for more information. Although you may be eligible for a refund of tuition and fees, students who withdraw from the university may be required to repay part or all of their financial aid based on the percentage of the term they have attended and confirmed participation in their coursework. Please contact financial aid for specifics regarding your individual financial aid. Please contact firstname.lastname@example.org or 360.650.3470 for specifics regarding financial aid eligibility.
You will need to request the funds from the GET program. Once they approve your disbursement request, Western Washington University will request the funds to be sent.
Please allow 14 days for your GET disbursement to apply to the student account. For more information or questions regarding your GET account, please contact the GET program:
Phone: 1-800-955-2318 (toll-free)
Phone: 360-753-7803 (Olympia, Washington)
A 529 Plan is a college savings plan established with a financial investment company. Contact your 529 company directly to request a check to be sent. Western Washington University currently does not accept wire payments. Make sure the student’s name and Western ID number is provided to ensure timely posting.
Your sponsor will provide you with a detailed authorization document that you are required to provide to the Student Business Office. Western Washington University will only invoice for what is indicated on the authorization document. You are responsible for paying your account balance if payment is not received.
Please login into your Web4U and review your holds. Questions regarding SA, LC, PE, and PL holds can be directed to the Student Business Office. For other holds, please contact the phone number associated with the hold.
You must be in good standing and your student account must be current to register for classes. You may not be able to order transcripts if you have a hold.
The student account hold should be lifted automatically if the system identifies a low balance. If a hold continues to prevent registration, please contact the Student Business Office.
The agency you were referred to, or you may contact the Student Business Office at SBO@wwu.edu or call 360-650-2943.
You may pay at the Student Business Office in person or over the phone. You will still be responsible for paying the collection fees, added at the time of payment.
Once an account is sent to an outside agency, there are additional charges of up to 50 percent of the debt owing to Western Washington University.