KTBM Consulting (Consisting of E2s Kristina Carpenter, Titus Barker, Isabella Milliken, and Mikaela Francis) spent the second half of this quarter working with a family and veteran-owned small window tinting business based in Rochester WA called S&T Window Films. Through extensive empathy-based interviews and continual communication, we were able to identify and come up with solutions for four main gaps in their business: Lack of Social Media presence and know-how, Inconsistent Branding, Internal and relational communication, and ease of website access.
Please take a look through our evidence locker to gain a deeper understanding of our process and offering!
https://drive.google.com/drive/u/0/folders/18019bqUoocrt0oTiwY_jpYLp4PcFHxnR