Covid-19 has had an unprecedented impact in the business world. It has accelerated communication in the new virtual world between management and employees who work in the banking sector. Our blog will feature how communication has changed the banking sector and how people are now working from home. The environment has evolved, and we expect some of the changes to remain but more to follow.

Flogel, F. (2020). The COVID‐19 Pandemic and Relationship Banking in Germany: Will Regional Banks Cushion an Economic Decline or is A Banking Crisis Looming? Wiley Online Library.

This article provides a great overview for the center-point of our project as it pertains to a variety of different risks associated with banking and the Covid-19 virus. The article discusses such issues as operational risks, liquidity risks, and credit risks that banks are faced with at an unprecedented time in human history. It details in great length the operational difficulties that have led banks to rely on new technologies to combat the spread of the virus. This includes overhauling online banking services and, in some instances, using social media as a tool for banks to remain in contact with their clients.

 

Hawser, A. (2020). Innovation Catalyst: Covid-29 Has Supercharged Digital Innovation as Banks, Financial

Services and Many Other Sectors Adopt Workarounds That Are Pushing Then More Rapidly into a Virtual Future. Global Finance, 34(6), 14– 17. Innovation Catalyst: Covid-19 has supercharged digital innovation as banks,…: EBSCOhost (wwu.edu)

This article explores the fast pace innovation taking place in the digital and virtual world amid the pandemic in banking sectors, financial services and other related sectors. It addresses how the pandemic has forced a shift into the virtual world in a matter of months versus the usual several years it would have otherwise taken. Covid-19 is described as a disruption that has pushed workplaces to evolve their daily life into a virtual reality through using risky strategies in order to survive. This article has information that is critical to the topic of our blog because its content discusses what the future could look like moving forward after Covid-19 in the banking sector regarding operating more remotely.

 

How Has Business Continuity Management Fared During COVID-19. (2020). South African Food Review,

N.PAG.

This article investigates and offers information on how management has fared in continuing their business during Covid-19. The article attempts to inform leaders and businesses on organizational components to prepare for the new normal and possible affects that Covid-19 can have on challenging management within an organization. This is important to our blog in order to analyze the landscape that Covid-19 has had on the communication between managers and employees within the banking system in the U.S. The organizational aspect can have a direct impact on how well managers have overcome the Covid-19 challenges and have ensured there is continuity in successful business.

 

Micko, M. (2020). Overcommunication: A Leadership Lesson from the Crisis. Carrier Management, 7(4), 55–56.

This article by Martin Micko from Carrier Management discusses how communication between managers and employees have been disrupted in the wake of the COVID-19 pandemic. This article references the insurance industry specifically, but most of it is applicable to all businesses which have seen a disruption of the office. With many employees and managers alike having to work from home, the question arises of how management can properly supervise employees without being able to see them in person working. At the same time managers need to find the best and most effective ways to use other modes of communication. He also discusses how remote working has affected the ability to work effectively in teams. This is relevant to our topic which is researching the ways managers and employees have had to adapt their relationship while working remotely.

 

Sanders, S. (2020). Four New Technology-Based Strategies for HR/Internal Communications. Workforce

Solutions Review, 11(4), 12–14.

This article addresses the changing nature of how management and employees communicate with each other during Covid-19. It acknowledges that due to the pandemic, people may be working at home for much longer than anticipated and that online communication needs to stay sustainable in the long haul. This article gives four strategies on how employees can communicate work sensitive information to each other in an effective way both in the present and in the long-term.

 

Created by:

Carly Biebl

Evan Hunt

Malcolm Kerr

Nicole Given

Ryan Hayton

 

All authors contributed equally